Happiness Guarantee

We are committed to providing you with a 100% Happiness Guarantee from start to finish. 

We want you to walk away with that light and Osmology feeling, every time.

If you're not 100% happy with our products or service for any reason, please do let us know and we will do whatever we can to make it right. 

Remember to include your order number if you can, and any photos if need be.

We encourage our customers to reach out with anything from a special request (we'll see what we can do!), order updates issues, faults or even feedback on a fragrance. So simply pop us an email at care@osmology.com and our customer service team will be happy to help wherever we can.

We love seeing your reviews and tagging us in posts so keep sharing the love!