You can email us at info@osmology.com or find your local rep here

We never test on animals, nor does this happen through our supply chain. We're completely vegan and cruelty-free.

Shipping rates are automatically applied at checkout. Simply add the products you're interested in to your cart, and shipping destination to view your shipping costs. 

Please note, any customs fees and duties applied to a shipment are not included in the cost of shipping and are the customer's responsibility to pay.

Our candles are made with 100% natural plant-based wax. Completely vegan and cruelty-free!
Free from Paraffin, GMO and Palm oil so you can enjoy a cleaner, longer-lasting burn.
Our reed diffusers are made from natural rattan reeds and our carrier oil is mixed carefully with our fragrance and essential oils.

We combine the best of nature and science. Our distinct and unique fragrances are crafted using natural essential oils and man-made fragrance oils.
We only use quality and sustainable oils. There are so many benefits to blending the two, we find it gives a much stronger and longer-lasting scent-throw. Whilst it allows us to get super creative with our collections.

We aim to be as good for you and better for the planet as we possibly can. This means we take great care when developing and producing our products.

We plant trees via our partner Ecologi for every product we sell in a bid to offset our carbon footprint. Our products and packaging are either fully recyclable or re-useable. While our packaging is made from either fully or partly recycled materials.

When you first burn your candle, we'd advise burning for 2 hours so the melt pool reaches the edges of the candle.

Burn for a minimum of 2 hours and a maximum of 4.

Trim your wick to avoid access clubbing on the end. This can lead to smokey burns.

Once you've reached the end of your candle, why not re-purpose them into bathroom storage, planters or glasses?

Setting up and looking after your diffuser is really simple! They require much less care than candles. Simply pop your reeds into the diffuser oil, swirl them around a little then turn them so the oil-soaked tips are at the top.

The natural rattan will then start to absorb the liquid up the sticks and start releasing your favourite Osmology fragrance. For best results turn sticks weekly and replace every few months.

Here at Osmology we are all for re-using and re-purposing! Not only does it allow you to get creative but also has many environmental benefits. Re-using an item, such as our candle glasses helps to reduce energy, conserve natural resources and limit pollution.

While we already have our product eco credentials we love to do more. So we have ensured our products and packaging can still be as 'green' as possible post use. So why not re-use your glass!

One of our favourite ideas to re-purpose is to use it as a drinking glass.

To prep your glass ready for re-use simply clean out any left over wax by scraping out with a spoon and wash by hand or dishwasher. 

We don’t currently ship outside of the USA. We hope this will might change shortly.

We always want our customers to be satisfied with their order, however we understand not everything is a perfect fit. If you would like to return your product, please email care@osmology.com and we'd be happy to get the process started for you.

Any order can be amended or canceled, as long as it hasn’t left our warehouse. If you haven’t received your shipment confirmation email and would like to change or cancel your order, please reach out to our team ASAP at care@osmology.com

If you are interested in becoming a retailer or placing a large order , you can email us at info@osmology.com or find your local rep here.